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https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4342639/
https://www.jmir.org/2015/2/e44/
http://www.pmlive.com/pmhub/clinical_research/couch_integrated_marketing/white_papers_and_resources/improving_patient_retention_with_the_use_of_patient_portals
https://healthmanagement.org/c/hospital/issuearticle/patient-portals-in-practice
https://www.researchgate.net/publication/258131682_Evaluating_the_Impact_of_Patient_Recruitment_and_Retention_Practices
https://www.agilitihealth.com/blog/patient-retention-foundation-for-hospital-success/
https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-1208-2
https://www.healthit.gov/case-study/patient-portal-increases-communication-between-patients-and-providers
https://www.fda.gov/media/108384/download
https://portal.research.lu.se/en/publications/the-impact-of-patient-heterogeneity-and-socioeconomic-factors-on-
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