Behavioral Health Unit (Intake Line for Customers and Health Care Providers) 1 (866) 780-8546. Routine hours are Monday - Friday, 8:00 am - 5:00 pm CT. However, calls are answered 24 hours a day, 365 days a year by our after-hours service health care providers. Behavioral Health Fax: 1 (866) 949-4846..