Have a question for our support team, send it directly to support@patientnow.com. Email Us. If you have an urgent issue that requires a detailed discussion, please feel free to speak with a live representative at. (800) 436-3150, ext. 1 (Sales), ext. 2 (Support). Phone support is available 6 a.m. - 6 p.m. MT, Monday - Friday (excluding ....