Our patients' medical records are stored in our EMR system and are made available to patients through our Medical Records department. We are open Monday-Friday, 9AM-5PM. Reach out to them at (646) 350-1624 | medicalrecords@essenmed.com. FOR COVID-19 TEST RESULTS, PLEASE CALL THE ESSEN HEALTH CARE CALL CENTER AT 718-583-7736 OR 718-638-7682. A medical record is a complete record of a patient ....