Processing Information from the Patient Portal. Update Account Info (2 min 24 seconds). Update History (3 min 1 second). How to Send Information to the Patient Portal. Clinical Notes (OpenNotes) Setup (2 min 28 seconds). Messages (3 min 12 seconds). Documents and Chart Items (2 min 44 seconds). Results (4 min 22 seconds). What the Patient Sees on the Patient Portal.