Ratings for Rideau Crossing Family Health. 4. Cleanliness. 3. Facilities. 1. Services. 1. Value. Honestly, there are times that I wonder why I am still a patient here. I would say that 95% of the time that I need to see my doctor (on the rare ocassions that I do) I am turned away. The rat race starts at 8:30AM when the office staff is supposed ....