If you have comments or concerns about your care at Noyes, please contact our Director of Quality at (585) 335-4293 or email us at noyes-patientrelations@urmc.rochester.edu.If you are not satisfied with the response you receive (if requested), you have the option of contacting the NYSDOH at (585) 423-8100, or The Joint Commission at email: complaint@jointcommission.org Fax: (630) 792-5636 Mail ....