Fax to: 1-855-519-9683 or email. If you are unable to fax or email your request, mail directly to the facility where you were treated. Attn: Medical Records. Texas Orthopedic Hospital. 7401 South Main Street, Houston, TX 77030. If needed, call (855) 519-9682 to check on the status of your request. For further information or assistance call (855 ....