Better Access to Your Health Information - Southwestern ...

Over the last few weeks, our dedicated staff collected over 1,200 specimens for PCR testing for COVID-19. We shared that those who tested positive would be contacted directly and those with negative tests would receive their results on the SVMC Hospital Patient Portal. For many of you the portal is completely new, so I wanted to share how to use the portal and what the benefits are both now ....

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Troubleshoot:

  • Make sure the Caps Lock is off.
  • Make sure that you have an active and reliable internet connection. Sometimes Internet connections cause unexpected errors such as timeouts or packet loss.
  • Ensure that you typed your details correctly means if some of the letters are in the capital or symbol then please enter all that very carefully. If there is an option for viewing your password, use it. Providing there is no one that can not see your password around.
  • Make sure your CAPS LOCK is off.
  • If you still cannot access the site, you can clear your cache and cookies of your browser or use the Incognito mode of the browser. If you don’t know how to do that, then take the help of Google.
  • If you are using any VPN then turn off any Virtual Private Network (VPN). Some sites will block specific countries or place IP addresses.
  • If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
  • If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can

FAQ

I’m a new visitor to Better Access to Your Health Information - Southwestern .... How do I login?
As you explore Better Access to Your Health Information - Southwestern ... web sites you may encounter content that is only accessible to Better Access to Your Health Information - Southwestern ... Members and registered visitors. Should you encounter this type of content, a login screen displays and you need to create an account. Upon completing the registration process you will be able to login using the email and password you entered during account creation. For return visits enter your Username and Password in the login box.

Can I Submit my feedback related to Better Access to Your Health Information - Southwestern ... Login?
Yes, you are always welcome to share your experience with us. It helps us to improve the user experience. Please share your experience with Better Access to Your Health Information - Southwestern ... Login or any suggestion with us via email, we really appreciate it.

Better Access to Your Health Information - Southwestern ... login page not working. What to do now ?
We have suggested some Better Access to Your Health Information - Southwestern ... login page. Please try them if you still think the official login page is not working, the site might be down or you can wait for some time.

I’m a new visitor to Better Access to Your Health Information - Southwestern .... How do I login?
As you explore Better Access to Your Health Information - Southwestern ... web sites you may encounter content that is only accessible to Better Access to Your Health Information - Southwestern ... Members and registered visitors. Should you encounter this type of content, a login screen displays and you need to create an account. Upon completing the registration process you will be able to login using the email and password you entered during account creation. For return visits enter your Username and Password in the login box.

I’m a member of Better Access to Your Health Information - Southwestern .... How do I login?
The first time you login, enter your Username and Password in the login box which is located throughout the Better Access to Your Health Information - Southwestern ... site. If you cannot remember your Username or Password use the Forgot Username or Forgot Password links to receive a reset email to your primary email address.

How can I contact the support ?
To contact the Better Access to Your Health Information - Southwestern ... support, please visit our contact us page. Raise a ticket or mail us on our official id.