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If you are using any VPN then turn off any Virtual Private Network (VPN). Some sites will block specific countries or place IP addresses.
If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can
FAQ
I forgot my Family Portal ~ Log In password. How do I obtain it?
Ans: First Go to Family Portal ~ Log In login page and then click on forgot password link. Enter your username or mail id to get the password reset link.
I forgot my Username. How do I obtain it?
Ans: First Go to Family Portal ~ Log In login page and then click on forgot username link. Enter your registered mail id, you will soon get your Username.
How can I contact the support ?
To contact the Family Portal ~ Log In support, please visit our contact us page. Raise a ticket or mail us on our official id.
I forgot my Family Portal ~ Log In password. How do I obtain it?
Ans: First Go to Family Portal ~ Log In login page and then click on forgot password link. Enter your username or mail id to get the password reset link.
I’m a member of Family Portal ~ Log In. How do I login?
The first time you login, enter your Username and Password in the login box which is located throughout the Family Portal ~ Log In site. If you cannot remember your Username or Password use the Forgot Username or Forgot Password links to receive a reset email to your primary email address.
How can I contact the support ?
To contact the Family Portal ~ Log In support, please visit our contact us page. Raise a ticket or mail us on our official id.