In order to access their medical records via MyChart, patients will need to create an account if they do not already have one. If you need help accessing MyChart, contact the MyChart Support HelpDesk at 1-855-208-0122 or 770-219-1963, Monday through Friday, from 8:00 AM to 4:30 PM. Visit www.mychart.nghs.com to reach the login screen for MyChart..