Once you have been seen by a Wellstar provider who is "live" on Wellstar Connect, the MyChart Service Desk is available to help you with your MyChart Account. Service desk hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Phone: 470-644-0419 Fax: 770-999-2306 Email: mycharthelp@wellstar.org. Return to Top..