If you need your prescription urgently, please call 1-888-218-6245 (TTY 711) to speak to a pharmacy representative for assistance. Representatives are available Monday - Friday, 8 a.m. to 6:30 p.m. and Saturday - Sunday, 9 a.m. to 6 p.m. They can assist in having your prescription filled at an open Kaiser Permanente pharmacy or at a retail ....