THE IMPACT OF DIGITAL TRANSFORMATION ON PATIENT EXPERIENCE: REFLECTIONS ON PATIENT-CENTERED CARE FROM AROUND THE WORLD . Authors : Taylor Johansen (Canada, Co-Chair), Emil Ackerman (Finland, Co-Chair), Alison Curfman (United States), Cátia Ferreira (Portugal), Christy Lam (Hong Kong), Leandro Luis (Portugal).Reviewed by Tavy Alford (Intern at the International Hospital Federation)..