To follow up on the status of your medical record request, you may contact HealthMark Group directly at 800-659-4035 or status@healthmark-group.com. myCEENTAchart support: 704-295-3526. Media Inquiries: 704-295-3413. Test Results: Please allow 7-10 days to receive your results. Additional requests for prescriptions and other questions must go ....