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Ensure that you typed your details correctly means if some of the letters are in the capital or symbol then please enter all that very carefully. If there is an option for viewing your password, use it. Providing there is no one that can not see your password around.
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If you are using any VPN then turn off any Virtual Private Network (VPN). Some sites will block specific countries or place IP addresses.
If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can
FAQ
I forgot my Patient Portal - landing - 5512.portal.athenahealth.com password. How do I obtain it?
Ans: First Go to Patient Portal - landing - 5512.portal.athenahealth.com login page and then click on forgot password link. Enter your username or mail id to get the password reset link.
I’m a new visitor to Patient Portal - landing - 5512.portal.athenahealth.com. How do I login?
As you explore Patient Portal - landing - 5512.portal.athenahealth.com web sites you may encounter content that is only accessible to Patient Portal - landing - 5512.portal.athenahealth.com Members and registered visitors. Should you encounter this type of content, a login screen displays and you need to create an account. Upon completing the registration process you will be able to login using the email and password you entered during account creation. For return visits enter your Username and Password in the login box.
How can I contact the support ?
To contact the Patient Portal - landing - 5512.portal.athenahealth.com support, please visit our contact us page. Raise a ticket or mail us on our official id.
I forgot my Patient Portal - landing - 5512.portal.athenahealth.com password. How do I obtain it?
Ans: First Go to Patient Portal - landing - 5512.portal.athenahealth.com login page and then click on forgot password link. Enter your username or mail id to get the password reset link.
I forgot my Username. How do I obtain it?
Ans: First Go to Patient Portal - landing - 5512.portal.athenahealth.com login page and then click on forgot username link. Enter your registered mail id, you will soon get your Username.
How can I contact the support ?
To contact the Patient Portal - landing - 5512.portal.athenahealth.com support, please visit our contact us page. Raise a ticket or mail us on our official id.