These services must be initiated by the patient (e.g., patient portal, e-mail). Medicare will cover these services for new patients during the public health emergency. Physicians report: 99421: 5-10 minutes; 99422: 11-20 minutes; 99423: 21 or more minutes; Qualified non-physician professionals report: 98970 or G2061: 5-10 minutes; 98971 or ....