Why are patient portals such duds? | Association of Health ...

Getting patients to log onto and frequent a patient portal depends on a variety of factors, according to a 2015 study In the Journal of Medical Internet Research. Patients are influenced by age, health literacy, ethnicity, education level and caregiver role. An endorsement by a person's physician and the usability of the site also are factors ....

Troubleshoot:

  • Make sure the Caps Lock is off.
  • Make sure that you have an active and reliable internet connection. Sometimes Internet connections cause unexpected errors such as timeouts or packet loss.
  • Ensure that you typed your details correctly means if some of the letters are in the capital or symbol then please enter all that very carefully. If there is an option for viewing your password, use it. Providing there is no one that can not see your password around.
  • Make sure your CAPS LOCK is off.
  • If you still cannot access the site, you can clear your cache and cookies of your browser or use the Incognito mode of the browser. If you don’t know how to do that, then take the help of Google.
  • If you are using any VPN then turn off any Virtual Private Network (VPN). Some sites will block specific countries or place IP addresses.
  • If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
  • If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can

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I’m a new visitor to Why are patient portals such duds? | Association of Health .... How do I login?
As you explore Why are patient portals such duds? | Association of Health ... web sites you may encounter content that is only accessible to Why are patient portals such duds? | Association of Health ... Members and registered visitors. Should you encounter this type of content, a login screen displays and you need to create an account. Upon completing the registration process you will be able to login using the email and password you entered during account creation. For return visits enter your Username and Password in the login box.

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