DSHS COVID‑19 Call Center: 1-877-570-9779. Hours: 7:00 a.m. - 6:00 p.m., Monday - Friday. Follow the Centers for Disease Control ( CDC) and the World Health Organization ( WHO) for the most up-to-date information and guidelines about COVID-19. PLEASE NOTE: DUE TO THE ONGOING EFFECTS OF THE NOVEL CORONAVIRUS (COVID-19) AND OUR EFFORTS TO ....