Madigan Referral Management Center: 253-968-1145 option #5 Patient Assistance Center: (253) 968-1145 Beneficiary Counseling & Assistance Coordinators: (253) 968-1145, option #3 Patient Advocacy 253-968-1145, option #4 Nurse Advice Line (always open): (800) TRICARE (874-2273) THE MHS GENESIS PATIENT PORTAL Your Electronic Health Record.