Request Patient Portal Assistance. Other Assistance. View Answers to Frequently Asked Questions about the Portal. Medical Record Inquiries. Contact Health Information at 605-882-7830 from 8:00 a.m. - 4:30 p.m. Monday - Friday. Billing Inquiries. Contact our patient account specialists at 605-882-7887 or 1-800-298-6638 from 8:00 a.m. - 4:30 p.m ....