Virtual Gateway My Account Page | Mass.gov

My Account Page can help you manage your MassHealth, Commonwealth Care, Health Safety Net, Children's Medical Security Plan and Healthy Start benefits. To use My Account Page, you must be the head of the household (person who signed the original application for benefits), be receiving benefits, and create and register for a Virtual Gateway Account.Going to and Using My Account Page‧Virtual Gateway‧Viewing Health Assistance Benefit Information on My Account Page.

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Troubleshoot:

  • Make sure the Caps Lock is off.
  • Make sure that you have an active and reliable internet connection. Sometimes Internet connections cause unexpected errors such as timeouts or packet loss.
  • Ensure that you typed your details correctly means if some of the letters are in the capital or symbol then please enter all that very carefully. If there is an option for viewing your password, use it. Providing there is no one that can not see your password around.
  • Make sure your CAPS LOCK is off.
  • If you still cannot access the site, you can clear your cache and cookies of your browser or use the Incognito mode of the browser. If you don’t know how to do that, then take the help of Google.
  • If you are using any VPN then turn off any Virtual Private Network (VPN). Some sites will block specific countries or place IP addresses.
  • If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
  • If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can

FAQ

I forgot my Virtual Gateway My Account Page | Mass.gov password. How do I obtain it?
Ans: First Go to Virtual Gateway My Account Page | Mass.gov login page and then click on forgot password link. Enter your username or mail id to get the password reset link.

I’m a new visitor to Virtual Gateway My Account Page | Mass.gov. How do I login?
As you explore Virtual Gateway My Account Page | Mass.gov web sites you may encounter content that is only accessible to Virtual Gateway My Account Page | Mass.gov Members and registered visitors. Should you encounter this type of content, a login screen displays and you need to create an account. Upon completing the registration process you will be able to login using the email and password you entered during account creation. For return visits enter your Username and Password in the login box.

Virtual Gateway My Account Page | Mass.gov login page not working. What to do now ?
We have suggested some Virtual Gateway My Account Page | Mass.gov login page. Please try them if you still think the official login page is not working, the site might be down or you can wait for some time.

I forgot my Virtual Gateway My Account Page | Mass.gov password. How do I obtain it?
Ans: First Go to Virtual Gateway My Account Page | Mass.gov login page and then click on forgot password link. Enter your username or mail id to get the password reset link.

I’m a member of Virtual Gateway My Account Page | Mass.gov. How do I login?
The first time you login, enter your Username and Password in the login box which is located throughout the Virtual Gateway My Account Page | Mass.gov site. If you cannot remember your Username or Password use the Forgot Username or Forgot Password links to receive a reset email to your primary email address.

Virtual Gateway My Account Page | Mass.gov login page not working. What to do now ?
We have suggested some Virtual Gateway My Account Page | Mass.gov login page. Please try them if you still think the official login page is not working, the site might be down or you can wait for some time.