Patient Portal Instructions. Proxy Access Instructions. To gain access to the portal on someone else's behalf (child, spouse, parent, loved one), please visit or call your provider office to request proxy access. An invite will be sent to your email to set up and create a proxy patient portal account to help manage care.MyGenesis Profile‧Online Bill Pay‧Requesting Medical Records‧MyGenesis FAQ‧My Genesis Login‧Quad Cities Best Hospitals & Health Care.