Q&A: Liability when patient portal is hacked | Revenue ...

A: The individual would be responsible for the exposure, sharing, or theft of patient portal credentials. What a patient does with login credentials is outside the control of the CE, or the vendor acting on behalf of the CE, so the liability or risk rests with the individual. It is important to educate patient portal users that it is their ....

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Troubleshoot:

  • Make sure the Caps Lock is off.
  • Make sure that you have an active and reliable internet connection. Sometimes Internet connections cause unexpected errors such as timeouts or packet loss.
  • Ensure that you typed your details correctly means if some of the letters are in the capital or symbol then please enter all that very carefully. If there is an option for viewing your password, use it. Providing there is no one that can not see your password around.
  • Make sure your CAPS LOCK is off.
  • If you still cannot access the site, you can clear your cache and cookies of your browser or use the Incognito mode of the browser. If you don’t know how to do that, then take the help of Google.
  • If you are using any VPN then turn off any Virtual Private Network (VPN). Some sites will block specific countries or place IP addresses.
  • If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
  • If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can

FAQ

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I’m a member of Q&A: Liability when patient portal is hacked | Revenue .... How do I login?
The first time you login, enter your Username and Password in the login box which is located throughout the Q&A: Liability when patient portal is hacked | Revenue ... site. If you cannot remember your Username or Password use the Forgot Username or Forgot Password links to receive a reset email to your primary email address.

Can I Submit my feedback related to Q&A: Liability when patient portal is hacked | Revenue ... Login?
Yes, you are always welcome to share your experience with us. It helps us to improve the user experience. Please share your experience with Q&A: Liability when patient portal is hacked | Revenue ... Login or any suggestion with us via email, we really appreciate it.