Holiday Hours: Our lobby will be closed Thursday, Nov. 25 and Friday, Nov. 26 to observe Thanksgiving and Family Day. Our Call Center will be closed on Thursday, Nov. 25 and open on Friday, Nov. 26 from 7 a.m. to 8 p.m. Hometown Health Office Hours: Monday - Friday, 8 a.m. to 5 p.m. Live Person Telephone Hours: Monday - Friday, 7 a.m. to 8 p.m. 24 Hour Recorded Assistance: Toll Free 800-336-0123.