Fax: 513-418-2533. West Chester Hospital. Email: wch-medical-records@uchealth.com. Fax: 513-298-7765. The Medical Records Department's hours of operation are Monday - Friday, 8 a.m. - 4 p.m. The department is closed on weekends and major holidays. Please allow 7-10 business days to process your request. If the requested information is ....