CareTrack Patient Portal FAQs CareTrack - FAQs 2020-02-05.docx 2 2/5/2020 What if I have questions about the portal? For medical related questions, please contact your provider. For all other questions, you can use the Contact Us button (available on every web page), email us at caretrack@fmh.org or call us at (240) 566-3438; please allow 48.