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If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can
FAQ
I’m a new visitor to patientportal.mhsgenesis.health.mil. How do I login?
As you explore patientportal.mhsgenesis.health.mil web sites you may encounter content that is only accessible to patientportal.mhsgenesis.health.mil Members and registered visitors. Should you encounter this type of content, a login screen displays and you need to create an account. Upon completing the registration process you will be able to login using the email and password you entered during account creation. For return visits enter your Username and Password in the login box.
I’m a member of patientportal.mhsgenesis.health.mil. How do I login?
The first time you login, enter your Username and Password in the login box which is located throughout the patientportal.mhsgenesis.health.mil site. If you cannot remember your Username or Password use the Forgot Username or Forgot Password links to receive a reset email to your primary email address.
How can I contact the support ?
To contact the patientportal.mhsgenesis.health.mil support, please visit our contact us page. Raise a ticket or mail us on our official id.
I forgot my Username. How do I obtain it?
Ans: First Go to patientportal.mhsgenesis.health.mil login page and then click on forgot username link. Enter your registered mail id, you will soon get your Username.
I’m a new visitor to patientportal.mhsgenesis.health.mil. How do I login?
As you explore patientportal.mhsgenesis.health.mil web sites you may encounter content that is only accessible to patientportal.mhsgenesis.health.mil Members and registered visitors. Should you encounter this type of content, a login screen displays and you need to create an account. Upon completing the registration process you will be able to login using the email and password you entered during account creation. For return visits enter your Username and Password in the login box.
Can I Submit my feedback related to patientportal.mhsgenesis.health.mil Login?
Yes, you are always welcome to share your experience with us. It helps us to improve the user experience. Please share your experience with patientportal.mhsgenesis.health.mil Login or any suggestion with us via email, we really appreciate it.