Sharing portal access 904.202.1347 Monday - Friday, 8 am - 4:30 pm. Using MyBaptistConnect portal 1.844.622.0622 (toll-free) 24/7 support. For copies of complete hospital medical records View our medical records page for details. For copies of complete physician records Call or visit your Baptist Primary Care or specialist's officeJacksonville, Florida‧Medical Records‧Billing & Insurance Information‧Portal Access Request Form.