Medical Records - Iron Mountain Medical records for former CHI patients may be requested by the patient through Iron Mountain. See below for the contact information for Iron Mountain. Iron Mountain Release of Information 5633 Doolittle Rd Jacksonville, FL 32254 JAXROI@ironmountain.com Phone: 904.695.1604 Fax: 904.693.6441 Former CHI Practitioners Although CHI no longer provides clinical care,….