Requesting Medical Records - Jefferson University Hospitals

If you are a Jefferson University Hospital patient or a Jefferson University Physicians patient and have questions regarding requests for copies of medical records, please contact the Release of Information staff, at 215-955-6627. Business hours are 8 a.m. to 5 p.m., Monday through Friday. The office takes walk-ins up until 4:30 p.m..

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Troubleshoot:

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  • If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
  • If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can

FAQ

I forgot my Username. How do I obtain it?
Ans: First Go to Requesting Medical Records - Jefferson University Hospitals login page and then click on forgot username link. Enter your registered mail id, you will soon get your Username.

I’m a member of Requesting Medical Records - Jefferson University Hospitals. How do I login?
The first time you login, enter your Username and Password in the login box which is located throughout the Requesting Medical Records - Jefferson University Hospitals site. If you cannot remember your Username or Password use the Forgot Username or Forgot Password links to receive a reset email to your primary email address.

How can I contact the support ?
To contact the Requesting Medical Records - Jefferson University Hospitals support, please visit our contact us page. Raise a ticket or mail us on our official id.

I forgot my Username. How do I obtain it?
Ans: First Go to Requesting Medical Records - Jefferson University Hospitals login page and then click on forgot username link. Enter your registered mail id, you will soon get your Username.

I’m a new visitor to Requesting Medical Records - Jefferson University Hospitals. How do I login?
As you explore Requesting Medical Records - Jefferson University Hospitals web sites you may encounter content that is only accessible to Requesting Medical Records - Jefferson University Hospitals Members and registered visitors. Should you encounter this type of content, a login screen displays and you need to create an account. Upon completing the registration process you will be able to login using the email and password you entered during account creation. For return visits enter your Username and Password in the login box.

I’m a member of Requesting Medical Records - Jefferson University Hospitals. How do I login?
The first time you login, enter your Username and Password in the login box which is located throughout the Requesting Medical Records - Jefferson University Hospitals site. If you cannot remember your Username or Password use the Forgot Username or Forgot Password links to receive a reset email to your primary email address.